A standard client is someone seeking personalised technology support for their personal or home use, rather than for a business.
Includes up to 15 minutes of free admin time and travel within a 10-minute drive. Travel over 10 minutes: $5 per additional 5 minutes (one-way only).
This service covers all work completed outside of your appointment time that supports your technology needs. This may include:
We assess your bills and services to uncover hidden savings. You pay only for the admin time and a percentage of what we save you.
*Admin fee + 20% of the first year’s savings and 30% if annual savings exceed $2,000.
Priority same-day or after-hours support for urgent issues. A surcharge applies if immediate rescheduling or overtime is required.
Includes a $75 surcharge for urgent, same-day or after-hours bookings.
Additional $100 if another client must be rescheduled.
Charged in 15-minute blocks at $31.25 if a session runs over time.
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Professional tech support delivered at your location or via secure remote access. Ideal for setup, troubleshooting, training, or systems maintenance.
Behind-the-scenes work such as sourcing products, liaising with providers, preparing setups, or handling technical admin on your behalf.
We assess your bills and services to uncover hidden savings. You pay only for the admin time and a percentage of what we save you.
Get 20% of the first year’s savings and 30% if annual savings exceed $2,000.
We prepare your device for immediate use including setup, updates, accounts and software, so it's ready to go when delivered or installed.
Get on-site set up plus 15% of item cost for configuration.
Priority same-day or after-hours support for urgent issues. A surcharge applies if immediate rescheduling or overtime is required.
Includes a $100 surcharge for urgent, same-day or after-hours bookings.
Additional $150 if another client must be rescheduled.
Charged in 15-minute blocks at $37.50 if a session runs over time.
Terms and Conditions apply
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